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swillox
10/12/2004, 06:19 AM
Hi, ...

a few weeks ago I'had to change my hard drive, (G4) ...
The change wokt almost properly since I got the following problem in Illustrator 10:

When I'm drawing, (any tool) my path takes a very long time to follow the pointer of the mouse! it just stay's a kilometer behind and when I stop, I have to wait for it to rejoin me nor my drawings won't complete !!

It was funny the first time, but now I'm not laughing anymore...

I didn't had that problem before, the drawing was just underneath the pointer...
I tought it was a memory problem so I increased it with the allowed memory ,
closed all other programs, rerund my mac but no result .

Where is the bug please? Is there any solution without reinstalling the program ??

Thanks allready. :( :( :(

Scott
10/12/2004, 10:50 AM
In general I found Illustrator 10 slow compared to other versions. But since this is something new for you, there must be going on for you. How was the transfer done? Was the application just copied to the hard drive or was it reinstalled from the original CD/Download?

You might try trashing your preferences located in System Folder > Preferences and then relaunch Illustrator. That may help a little.

swillox
10/12/2004, 11:09 AM
YES ! It worked !

Not sure it's as fast as before my hardrive to hardrive copy but comfortable again.

WITH GREAT THANKS JOLT !

but still wonder why preference to trash = remedy ?...

Scott
10/12/2004, 11:31 AM
Preferences store general information the application uses.. paths to files, overall settings and other things. If you copy the application between drives those paths can be wrong and overall slow things down.

The first thing to try when you start experiencing problems is to delete the preferences file. It will, in most case, fix things. Especially if they are new problems that just started occurring. Preference files are automatically regenerated when the application is launched again.

swillox
10/12/2004, 11:33 AM
Mmmmh ...

Advice, advice... gimme gimme gimme!

thank you again.

south-canuck
10/21/2004, 10:06 AM
Building on what Jolt said about preferences, a quick way to reset them is to quit Illustrator and then launch it again, but holding down Shift Control Alt (Shift Command Option on Mac). A dialog will ask you if you want to delete the settings folder - click OK and the preferences are reset (without having to go search for them)

swillox
10/21/2004, 11:26 AM
Thank You...